Ready-made workflow · free to try

Save WhatsApp enquiries to a Google Sheet

Every new WhatsApp message becomes a row in your Google Sheet, and the customer gets a polite reply.

For: Any business that gets enquiries on WhatsApp and wants a simple list to follow up from.

Open this workflowBuild your own

It opens on the Nityaflow canvas with every step filled in. Press Execute workflow to test it safely: test runs never send anything.

How it works

  1. WhatsApp messageStarts when a customer writes to your WhatsApp Business number.
  2. Add to enquiries sheetAdds their name, number and message as a new row.
  3. Thank themReplies that you have noted the question and will answer within one working day.

What you need

Keys and passwords never go into the workflow. You connect each service once under Connections.

Safe by default

Checks before sending

Wrong data stops the run before anything goes out.

Limits

Each workflow has its own limits, for example at most 50 WhatsApp messages a run.

Approvals and receipts

You approve what matters, and a signed receipt records what was done.

Change it in your own words

In the editor, press ✨ Build with AI and say what to change, for example “also email me a summary”. Use your own ChatGPT, Claude, Gemini or Meta AI chat for free, or connect your AI assistant to Nityaflow so it builds workflows for you (how).

Questions

Will it reply to every message?

Yes, as built. Add an If step to reply only to the first message of the day, or ask Build with AI to change it.

Is there a limit?

Yes. It is limited to 20 WhatsApp messages per run by default, and you can change the limits.

More ready-made workflows

WhatsApp payment reminders from a Google Sheet

Every Monday, remind customers with unpaid invoices on WhatsApp, after you approve.

Monthly client document chaser on WhatsApp

On the 1st of every month, ask each client on WhatsApp for their bank statement, sales and purchase bills.

Remind clients about missing documents

Every morning, remind only the clients who still owe documents. At most 3 reminders each.

Monthly GST credit match (GSTR-2B vs purchase register)

Match GSTR-2B with the purchase register, flag gaps and bills entered twice, approve, and keep a signed receipt.

Website leads to Google Sheets and Gmail

Your website form sends a lead; Nityaflow checks the phone number, adds it to your sheet and emails you.

WhatsApp AI receptionist

Claude reads each WhatsApp message and replies politely; complaints are also sent to you.